In a puzzling shift, Google Business Profiles users have reported the sudden disappearance of chat and call history, raising concerns about lost communication insights. Business owners now face the challenge of adapting to this unexpected change in their digital landscape.
Tag: customer service
Yelp Expands Search with 8 New Accessibility AttributesYelp Expands Search with 8 New Accessibility Attributes
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Google Business Profile: The End of Chat and Call HistoryGoogle Business Profile: The End of Chat and Call History
Google Business Profile has announced the discontinuation of chat and call history features, marking a significant shift for businesses that relied on these tools for customer engagement. This change emphasizes a need for adaptation in communication strategies.
Yelp Enhances User Experience with New Accessibility FeaturesYelp Enhances User Experience with New Accessibility Features
Yelp is taking strides towards inclusivity with its latest accessibility features, ensuring a smoother experience for all users. By enhancing navigation and improving screen reader compatibility, Yelp aims to empower everyone to discover local gems effortlessly.
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